Terms and Conditions

Terms and Conditions
1. In case carpets are not inspected upon delivery, the client has 3 days to register a complaint. If complaint is not registered on time, Carpet Pro Washing (the Company) will not be responsible to react to any complaints

2. Carpets that have incomplete/wrong information on label regarding care will be washed with standard procedures for the material of the carpet. While the Company will apply best effort, it will hold no responsibility for the result of applying standard washing procedures to the carpet

3. While the Company will apply best effort to remove any stains, it doesn't guarantee full removal of stains, especially stains that have been embedded in the carpet's fibers by previous washings

4. Minor changes to the carpets' colors are possible after washing

5. Client is warned that any existing damage, defects and/or dilapidation can be exacerbated by washing and Company accepts no responsibility for such problems, even if exaggerated by washing.

6. The Company's liability in case of damage is limited to 10 times the cost of service for the damaged item

7. Standard turnaround is 3 business days. Client accepts that some carpets may require extra time
Privacy Policy
Carpet Pro Washing ("us" or "we") operates http://www.carpetprowash.com (the "Site") and its pages on various social media websites. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and our social media pages.

We use your Personal Information only for providing the services to you. By using the Site and our social media pages, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site and our social media pages, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number and address ("Personal Information").

Log Data

Like many site operators, we use automatic tools that collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. We will never share your Personal Information with any third parties, unless required to provide the service to you.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 4th December 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.